UK Postal Services Strike Action

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To visit our website, you must be of an age at which the purchase and consumption of alcohol is permitted according to the legislation in your country of residence. If there are no laws on this matter then you must be at least 18 years old.

Accept terms and conditions

Alcohol abuse is dangerous to your health. Drink responsibly.

Track your delivery

Customers will be able to track their items on line by using the appropriate consignment numbers which are supplied by Parcelforce.  These can vary but in general look like CKxxxxxxxxxGB or ITxxxxxxx   These codes are supplied to your email address or by SMS message therefore it is imperative you provide us with your correct email address or mobile phone number when ordering.  Please also check your 'spam mail' folders for any messages.

International customers should note that their packages will be assessed by their own countries Customs Services and customers will be asked to pay VAT at their countries appropriate rate, customs handling and administrative charges.   Customers will be contacted during this time to pay these fees and many countries will only allow 5 days to collect payment before returning the consignment to us.

To compensate for your own countries VAT we have ensured that our goods being delivered internationally are provided at a zero  UK VAT rate to eliminate double charges.

While your consignment is within Customs Services neither you, Isle of Arran Distillers or Parcelforce will be able to track your package.   This can take 5 – 7 days and we ask for your patience with this as we have no influence over this process.

Customers in the UK will be able to track their package by visiting the following web site and providing the requested information

https://www.parcelforce.com/track-trace

Customers in the Netherlands will be able to track their package by visiting the following web site and providing the requested information

https://tracking.postnl.nl/track-and-trace/

Customers in Germany will be able to track their package by visiting the following web site and providing the requested information

https://www.dhl.com/de-en/home/tracking.html

Customers in the Republic of Ireland will be able to track their package by visiting the following web site and providing the requested information

https://www.anpost.com/Post-Parcels/Track/Search