An update on our company policy for all visitors to Lochranza and Lagg Distillery.
Thursday 28th May
The situation at the end of May remains the same for our teams at Lagg and Lochranza. Our Visitor Centres remain closed, however our Distillery teams are back working in their new adapted envionment and their safety and comfort in the workplace at the moment are our top priority. In Lochanza Visitor Centre we have a small team of staff who are working on preparing your online mail orders and once again rules of social distancing are being strictly observed.
We are focussing on making our Distilleries and Visitor Centres safe and enjoyable for all of our visitors when it is safe for everyone to return to the island.
Tuesday 12th May
As the situation currently stands, both of our Visitor Centres in Lochranza and Lagg are still closed for visitors.
Our web shop is still open and offering a selection of our Arran Single Malts, alongside some of our beautiful Lochranza and Lagg Distillery exclusives. These exclusive bottlings are being released in small amounts at a time in order to allow our small team on the island to safely package them up and dispatch them in a controlled and safe manner. If you have your eye on a particular limited edition, it may not be in stock but keep an eye on our web shop as it may come back into stock in a few days time. We kindly ask you to still allow between 21-28days for your order to arrive with you. We will of course endeavour for your order to arrive with you sooner, however we are mindful of looking after our small team, and of ferry restrictions on and off the island. Thank you very much for your patience during these testing times.
Wednesday 29th April
Both of our Visitor Centre at Lagg & Lochranza are still closed for visitors, however our online shop is open and we are dispatching whisky orders. Please note that delivery times are longer than they normally are. Our team is much smaller than usual so we politely request that customers please allow 21-28 days for delivery direct from the island. Thank you for your patience during these testing times and we hope to be able to welcome visitors back to our beautiful island before too long.
Thursday 2nd April
An update regarding our online orders.
Following a review of the current situation, and taking into account all available governmental advice, our webshop will remain closed until further notice to ensure the health and safety of our staff and of our Arran Whisky fans. This decision will be reviewed on an ongoing basis in line with the most up to date advice.
Don’t worry, you don’t need to miss out on your favourite Arran Single Malt bottlings in the meantime. A list of retailers, carrying Arran Single Malt, who are continuing to fulfil online orders can be found here.
Tuesday 24th March
An update regarding our online orders.
We are currently processing all mail orders received up until 9am on Tuesday 24th March. Our web shop is now temporarily closed whilst we deal with orders already received and we will review the current situation again on Monday 30th March. Many thanks for your understanding.
An update regarding the Arran Whisky Festival - Malt & Music
In light of the recent developments and restrictions due to COVID-19 we have taken the difficult decision to cancel this year’s Arran Whisky Festival – Malt and Music. We will be in touch with everyone who has purchased tickets to arrange refunds in due course. These are tough, unprecedented times but our top priority must remain our amazing whisky friends and employees. We hope you are all keeping safe and well and we look forward to sharing a dram with you all sometime in the near future.
Wednesday 18th March
Following the advice issued by the UK Government, Isle of Arran Distillers Ltd. have made the difficult decision to close our Lagg Distillery & Visitor Centre and our Lochranza Distillery & Visitor Centre to the public until further notice.
Both distilleries will close to the public from end of day tomorrow, Thursday 19th March.
In light of the announcement for everyone to ‘stop non-essential contact with others and to stop all unnecessary travel’, we feel this is the best decision to put the welfare of our staff, visitors and community first. Both distilleries will continue to produce whisky during the temporary closure of our Visitor Centres, as always with the health, safety and wellbeing of our staff our priority.
If you have a tour or tasting booked with either of our distilleries, please get in touch with us to allow us to re-book you for a date in the future. You can reach us via our social media accounts or on email at firstname.lastname@example.org.
We appreciate your support and understanding and are looking forward to welcoming you back to Lagg Distillery and our sister Lochranza Distillery very soon.