Arran is a welcoming island, its people are open and friendly and nowhere is this better demonstrated than in our Visitor Centre. It was officially opened by Her Majesty The Queen in 1997 and is situated right next to our Distillery in the beautiful village of Lochranza, the home of whisky on Arran. We were also delighted to be awarded Scottish Field Magazine's Visitor Experience of the Year 2014 last year and then again in 2015. We are very proud of our award-winning team and guarantee a wonderful, personal welcome to our home.
A journey to our visitor centre is well worth the effort.
It affords you the opportunity to learn about the art of whisky making from professional guides, you can tour the distillery and witness the magic for yourself and at the end of the tour enjoy a dram in the company of like-minded people. We are proud to be part of the Visit Arran Training Initiative which aims to make sure that every visitor destination on Arran provides the best possible experience.
As well the educational side of your visit you can enjoy a meal in our CASKS Cafe or simply a well-earned seat and a cup of coffee. Our beautiful cafe also features a stunning gallery which showcases original pieces of artwork from local and UK based artists. You are welcome to come and join us there between 10am and 5pm, and please note that hot food is served until 3.30pm. Between 3.30pm and 5pm a limited menu is available with sandwiches, cakes, coffees and general bar service. If you’d like something a little more invigorating to drink we naturally have the largest and most comprehensive stock of Arran whisky in the world as well as fantastic Arran Whisky Flights which gives you the chance to try some of our limited edition Single Malts. Arran is famous for its produce and we are proud to present food platters featuring some of the best food the island has to offer. We are part of the Visit Scotland 'Taste our Best' initiative which requires commitment from every partner to provide a quality eating experience using quality locally produced food and drink. In our well-stocked gift shop you can also find inspiration for gifts, clothing and glassware perfect for every occasion, as well as all our well-loved Single Malts. You will also find our limited edition expressions here first!
We look forward to welcoming you to our home, you will be made very welcome. From 9th March 2016 until 30th October 2016 we will be open 7 days a week from 10am - 5.30pm as per our summer timetable. We offer tours all led by our fantastic tour guides who have become well known for giving some of the most entertaining and informative tours in the industry. We have a brand new tour timetable for the 2016 season and the details of these can be seen below. For those planning to visit us later on in the year, from 1st November 2016 we will be open as per our winter timetable - 7 days a week from 10.30am - 4pm. It is worth noting that tours and tastings can fill up very quickly during busy periods, especially during the summer. We advise you to book a tour in advance to avoid disappointment if you are making a long journey to see us. Call us on 01770 830 264 or email@example.com to book PLEASE NOTE THAT OUR DISTILLERY AND VISITOR CENTRE WILL BE CLOSED TO THE PUBLIC ALL DAY ON SATURDAY 3RD SEPTEMBER 2016 DUE TO A PRIVATE FUNCTION. NO TOURS WILL BE AVAILABLE ON THAT DAY.
Our Tours (available 7 days a week from 9th March 2016 - 30th October 2016)
DISTILLERY TOURS £7.50
45mins - 2 tastings. Departing from the waterfall and beginning with a short film. Seniors & Students concession £6.50, Under 18s free.
Tour times: 10.15, 11.45, 13.15, 14.30, 16.00 (please note that the 16.00 tour is not available during our winter hours which are in place from 1st Nov 2016)
TUTORED TASTINGS £15.00
45mins - 4 tastings in the tasting bar. Departing from the waterfall, over 18s only incl. £5 off Malt Whisky Voucher.
Tour times: 11.00, 12.30, 14.00, 15.15, 16.45 (please note that the 16.45 tasting is not available during our winter hours which are in place from 1st Nov 2016)
WAREHOUSE TOUR - £7.50
45mins. A tour through our oldest warehouses beginning with a visit to the Filling Store. Available Mon-Fri only, meet at the waterfall.
Tour time: 12.30 daily, Monday - Friday only. Please note that this tour DOES NOT run on Saturdays and Sundays.
DROP INN TOUR - £3.50
15mins. Short film & dram. Ideal for young families with children under 5 years old. Usually available between tours, please ask staff for details.
Tours & Tastings have limited availability during busy periods therefore to avoid disappointment we would recommend advance booking to make sure that you don't turn up to find that tours are all full. You can either call us on (0044) (0) 1770 830 264 or e-mail firstname.lastname@example.org to book. The Gold tour is no longer available however you can book several tours back to back which gives you the chance to visit all areas of our Visitor Centre and Distillery. Simply mention this to us at the time of booking and we can arrange the best tour for your needs.
To book, please telephone 0044 1770 830264 or e-mail email@example.com
Contact the Visitor Centre
Visitor Centre Manager: Faye Waterlow Direct Line: 00 44 (0)1770 830264 Email: firstname.lastname@example.org